Important information
All customs- and duty fees for orders to the UK are covered by Rugvista.
Phone
Our opening hours
| Monday - Friday | 9 am - 5 pm |
| Saturday | 10 am - 2 pm |
| Sundays and holidays | Closed |
Common questions
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Yes, we do. We are excited to launch our brand new bath mat collection - the perfect addition to your bathroom oasis. So why not turn off the floor heating and accessorize with a stylish bath mat instead?
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No. Since we sell exclusively online there is no boutique or showroom where you can inspect our carpets before buying them. We are located in the south of Sweden.
Our customer service is always ready to answer your questions if you require any extra advice regarding colours, materials, additional pictures or anything else.
You have 100 days purchase on approval when ordering from us, and can return the carpet if it doesn't meet your expectations - no questions asked.
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Rest assured that all the carpets displayed on our website are readily available and can be delivered to you promptly. Our delivery timeline in the UK typically ranges from 1-5 working days, and our warehouse is based in Malmoe, Sweden. Upon checkout, you will receive an accurate estimate of your delivery time.
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Your code can be added in the first step of the checkout, where you will see an overview of your shopping cart. At the bottom, there is a link that says "Redeem Gift card/Discount code". Click on that link to open the fields where you can enter your voucher.
The discount will be deducted from the price when you press " OK ". -
Yes. We will gladly apply the discount code manually to your order. If the discount code was valid, please send it to our Customer Service together with your order number.