To create your return, you can use the link provided in your order and delivery confirmation. Once you have created your return label with UPS, follow the steps below:
- Fold the rug according to the instructions in the attached file that was sent to your email address.
- Pack the rug in its original packaging and ensure that the packaging is properly sealed to avoid any damage during transportation. If the original packaging is damaged, you can use similar materials to package the rug.
- Print your return label and attach it to the package.
- You can choose to drop off your package at a post office or schedule a pickup.
Drop-off at a Post Office
Take your package to the post office and hand it over to the staff. For help finding pick up locations near you, please visit UPS website.
Pickup
- Contact UPS customer service to schedule a pickup. The UPS customer service representative will help you determine a suitable day and time for the pickup.
Estonia: https://www.ups.com/ee/et/support/contact-us.page
Lithuania: https://www.ups.com/lt/lt/support/contact-us.page
Latvia: https://www.ups.com/lv/lv/support/contact-us.page
If you have any questions regarding the pickup or post office locations, please contact UPS customer service.