Returning should be quick and easy! When your rug is returned, it usually takes 1-5 working days before it is received by our warehouse. Once we have received the return, we disinfect the package and our competent warehouse staff inspects the carpet to ensure that it is returned in the same condition as we sent it.
When the return has been completed, we will send a confirmation and a return receipt to your e-mail.
The reimbursement is issued immediately and is usually completed within 1-3 banking days after receiving the return receipt, depending on which payment method you have chosen.